Dulwich Village

My role is Dedicated Ward Metropolitan Police officer attached to the Dulwich Village Ward. My primary role is front line and high visibility policing presence that works in co-operation with residents, community leaders and local Southwark Council authority to identify and solve local problems. Targeted patrols are also conducted in areas with specific issues such as increased vehicle crime or dealing with anti-social behaviour and offer face- to- face crime prevention advice.

In my Police Community Support Officer (PCSO) role, is to serve as a visible, accessible, and approachable presence in the community, offering reassurance, problem-solving, and defusing situations that threaten conflict. PCSOs are expected to act with professional discretion, using their designated legal powers to support the resolution, prevention, and deterrence of local crime.
PCSOs play a crucial role in fostering good community relations, supporting ongoing police operations, and developing effective relationships with individuals across the community, including the vulnerable and at risk to prevent crime and build trust in policing.

As a PCSO one of the areas I am always keen to improve on how to communicate to local communities and explain the work I do to keep them safe. With that in mind I would like to highlight a new service we are launching called Met Engage. The Met Engage platform will allow members of the public to subscribe to receive updates about what we are doing on the streets. These emails will be a mixture of updates on how we are tackling issues in the area, crime prevention advice and invitations to engagement events. People who sign up to the platform will be encouraged to let us know what matters the most to them. Not only will this help us identify and address the crimes that matter most to residents, but will also influence the messages that users receive, so that they receive the most relevant information.