If your car has gone missing, follow the simple steps below to track it down or, in the worst case, report it as stolen.
Step 1: Check where you left it
It sounds obvious, but if your car is missing our first advice is always to double-check where you parked it. So often a missing car, presumed stolen, is exactly where the owner left it – they simply forgot.
Many cars these days come with GPS trackers to locate them if they're lost or stolen. If this is the case for your car, please contact your dedicated tracking service before contacting us – if the car genuinely appears to have been stolen they'll usually contact us on your behalf.
Step 2: Contact TRACE
The second most common reason for a missing vehicle is that it's been removed by the council for illegal parking.
TRACE is the locating service for any vehicle that has been towed away by any council in London. TRACE can advise which pound the vehicle has been moved to and the procedure for release.
Unless you have reason to believe your car has been stolen, please complete the TRACE online form or call TRACE on 0300 077 0100 (textphone 0300 123 2050).
Step 3: Report it online
Click ‘Start’ below to complete our quick and simple online form.