Report lost or found property

For UK passports or driving licences

Please report the loss to the Passport Office or DVLA.

For foreign passports, ID cards and driving licences

If you are currently located in, or you live in:

• Greater London excluding the City of London
• Leicestershire
• Lincolnshire
• West Midlands
• Wales

Please report the loss to your embassy or high commission.

For all other locations in England:

Please report the loss by visiting a police station.

For all bank cards or other official documents

For example, birth certificates and bank statements. Please report the loss to the office that issued it.

If the item is handed in to us then we will make efforts to contact you.

Contacting the transport operator

If you know the name of the company that runs the service you were on then contact them directly, as they'll have their own lost property office or service. 

There's a list of train operating companies below. 

National Rail

Call National Rail Enquiries on 08457 48 49 50 (open 24 hours a day, except Christmas Day).

Transport for London
(Buses, Underground (tube), Docklands Light Railway (DLR), Overground, Elizabeth line, black cabs (taxis), IFS Cloud Cable Car and Victoria Coach Station.)

Other services

River boats
Contact the boat operator

Piers
Contact via email

Trams
Search online for items lost on London Trams

Non-TfL services

If you've lost property on other non-TfL managed services such as National Rail, a licensed cab or taxi, a coach or tour bus, or at an airport, you'll need to contact the service operator.

Enquire through the TfL lost property portal