Data for interpreting and translation services in 2023 and 2024
Freedom of information request reference no: 01.FOI.25.043340
I note you seek access to the following information:
I would like to request data regarding interpreting and translation services at MET.
Specifically, could I ask you kindly to provide information on:
- The use of interpreters (number of sessions)
- The most demanded languages
- A breakdown of the type of interpreting services provided, including:
• Face-to-Face spoken language interpretation
• British Sign Language (BSL) (F2F, Video, and Document services)
• Telephone interpreting
• Document translation and ancillary services
• Video interpretation
Please provide this data for 2023 and 2024.
Decision
I have today decided to disclose the located information to you in full. Please find below information pursuant to your request above.
2023 and 2024 Data.
| Month | TopNumber of interpreter bookin | gs 3 languages | F2F Bookings | BSL Bookings | Telephone interpreting (Evidential Requests) | Video Interpretation | Number of translation / transcription bookings |
|---|---|---|---|---|---|---|---|
| April 2023 | 2125 |
Romanian (262)
Arabic (162)
Polish (158)
|
2074 | 45 | 14 | 37 | 332 |
| May 2023 | 2274 |
Romanian (269)
Arabic (194)
Polish(179)
|
2224 | 34 | 19 | 31 | 407 |
| June 2023 | 2253 |
Romanian (234)
Arabic (214)
Polish (136)
|
2219 | 39 | 11 | 2023 | 368 |
| July 2023 | 2345 |
Romanian (273)
Arabic (236)
Spanish (156)
|
2296 | 38 | 11 | 38 | 388 |
| August 2023 | 2313 |
Arabic (246)
Romanian (216)
Polish(154)
|
2264 | 40 | 13 | 36 | 367 |
| September 2023 | 2176 |
Arabic (249)
Romanian (224)
Spanish (143)
|
2137 | 25 | 3 | 36 | 373 |
| October 2023 | 2293 |
Arabic (222)
Romanian (212)
Spanish (160)
|
2249 | 35 | 9 | 35 | 387 |
| November 2023 | 2206 |
Romanian (264)
Arabic (225)
Polish(139)
|
2167 | 29 | 6 | 33 | 398 |
| December 2023 | 1987 |
Romanian (244)
Arabic (203)
Portuguese (130)
|
1959 | 30 | 8 | 20 | 294 |
| January 2024 | 2283 |
Romanian (245)
Arabic (212)
Polish(147)
|
2248 | 60 | 9 | 26 | 502 |
| February 2024 | 2169 |
Romanian (260)
Arabic (188)
Polish(140)
|
2118 | 56 | 8 | 43 | 400 |
| March 2024 | 2190 |
Romanian (277)
Arabic (187)
Polish(139)
|
2163 | 33 | 8 | 19 | 396 |
| Total | 22255 | - | 21837 | 375 | 103 | 315 | 3816 |