CCTV MPS Contract information

Freedom of information request reference no: 01.FOI.23.032349

I note you seek access to the following information:

The information I require is to do with the organisation’s CCTV maintenance and support contract.

Please can you send me the information stated below:

1. Supplier of the contract for CCTV maintenance and support
2. How much does the Org/s spend annually with the supplier? (if multiple suppliers please list the annual spend for each)
3. What is the renewal date of this contract?
4. What is the duration of the contract?
5. What is the review date of this contract? If possible the likely outcome of this review
6. The primary brand of the CCTV equipment. I don’t require the model just the brand. If there is various brands could you please list?
7. What is the total number of cameras in use/under this contract?
8. The description of the services provided under this contract. Please state if this contract includes more than just CCTV services.
9. Contact details of the employee responsible for the contract between the supplier and the organisation. Can you please provide me with their full contact details

If, there is no CCTV maintenance contract in place
1. What is the brand of CCTV cameras in use? if there is variety could you please send me a list? I do not need the serial number or model just the brand.
2. How much is the average annual spend on the in-house maintenance?
3. How many cameras are in use?
4. Is there a plan to review this at any point, if so what would the date be?
5. Who is in charge of overseeing the in-house maintenance?

If, there is no maintenance contract or in-house maintenance in place, is there an ad-hoc agreement?
If yes:
1. Who is the supplier? Is this varies could you please list?
2. What is the brand of CCTV cameras in use? if there is variety could you please send me a list? I do not need the serial number or model just the brand.
3. How many cameras are in use?
4. How much is the average annual spend on the ad-hoc agreement?
5. What is the date it is to be reviewed?

Decision

I have today decided to disclose some of the requested information. Some data has been withheld as it is exempt from disclosure and therefore this response serves as a Refusal Notice under Section 17 of the Freedom of Information Act 2000 (the Act) by virtue of the following exemptions:

Section 40(2)(3)&(4) – Personal Information

Reason for decision

Before I explain the reasons for the decisions I have made in relation to your request, I thought that it would be helpful if I outline the parameters set out by the Act within which a request for information can be answered. The Act creates a statutory right of access to information held by public authorities. A public authority in receipt of a request must, if permitted, confirm if the requested information is held by that public authority and, if so, then communicate that information to the applicant.

The right of access to information is not without exception and is subject to a number of exemptions which are designed to enable public authorities to withhold information that is not suitable for release. Importantly, the Act is designed to place information into the public domain, that is, once access to information is granted to one person under the Act, it is then considered public information and must be communicated to any individual should a request be received.

Details of an investigation could cause an individual to be identified and is therefore exempted in this case.

Section 3 of the Data Protection Act 2018 confirms that information which relates to an identified or identifiable living individual is Personal Data.

The Freedom of Information Act provides an exemption for Personal Data and this is known as the section 40 exemption.

Some of the information sought under your Freedom of Information request includes the following which we consider to be Personal Data

- Names and contact details of employees that could, if disclosed, identify an individual.

Where the request is seeking access to third party personal data the section 40(2) exemption may be engaged.

In order to apply the Section 40(2) exemption the disclosure of the requested information must satisfy either the first, second or third conditions as defined by subsections 3A, 3B and 4A of the Freedom of Information Act 2000 (as amended by Section 58 of the Data Protection Act 2018).

The first condition ensures that the exemption would apply in circumstances where the disclosure of the information would breach any of the Data Protection Act 2018 principles.

There are six Data Protection principles set out in the 2018 act and these can be found at section 34.

In this instance I have decided that the disclosure of the Personal Data would be incompatible with the first Data Protection principle which states that the processing (in this case the disclosure) of the data must be both lawful and fair.

Disclosure

Q1 - Supplier of the contract for CCTV maintenance and support

The current contract ends shortly (Openview). The new contract is being mobilised with two contractors Openview and ADT.

Q2 - How much does the Org/s spend annually with the supplier? (if multiple suppliers please list the annual spend for each):

ADT: £1,584,460 pa Openview: £1,012,000

Q3 - What is the renewal date of this contract?

ADT: 01/10/2027 Openview: 01/08/2027 (subject to contracts being extended as allowed for in the contract term)

Q4 - What is the duration of the contract?

4 year base term plus 2 one year optional extension years

Q5 - What is the review date of this contract? If possible the likely outcome of this review

ADT: August 2027 Openview: October 2027

Q6 - The primary brand of the CCTV equipment. I don’t require the model just the brand. If there is various brands could you please list?

The Met does not specify camera or recording system makes/brands when procuring CCTV systems for use within the Met Estate. Information on makes/brands is not recorded

Q7 - What is the total number of cameras in use/under this contract?

Approximately 4000.

Q8 - The description of the services provided under this contract. Please state if this contract includes more than just CCTV services.

The scope of works includes, but is not limited to, planned preventative maintenance, reactive call out service for repair and replacement and small works projects

Q9- Contact details of the employee responsible for the contract between the supplier and the organisation. Can you please provide me with their full contact details

The Property Services Directorate is responsible for managing these contracts. For security reasons, the Met does not identify individuals that are involved in security management.

The harm of disclosure is reduced by not providing names and contact details of employees responsible for the supplier and the organisation. Section 40(2) personal information exemption has been applied.

If there is no CCTV maintenance contract in place
Q1 - What is the brand of CCTV cameras in use? if there is variety could you please send me a list? I do not need the serial number or model just the brand.

Not Applicable

Q2 - How much is the average annual spend on the in-house maintenance?

Not Applicable

Q3 - How many cameras are in use?

Not Applicable

Q4 - Is there a plan to review this at any point, if so what would the date be?

Not Applicable

Q5 - Who is in charge of overseeing the in-house maintenance?

Not Applicable

If there is no maintenance contract or in-house maintenance in place, is there an ad-hoc agreement?
If yes,

Q1 - Who is the supplier? Is this varies could you please list?

Not Applicable

Q2 - What is the brand of CCTV cameras in use? if there is variety could you please send me a list? I do not need the serial number or model just the brand.

Not Applicable

Q3 - How many cameras are in use?

Not Applicable

Q4 - How much is the average annual spend on the ad-hoc agreement?

Not Applicable

Q5 - What is the date it is to be reviewed?

Not Applicable