Automated decision process/AI processes

Freedom of information request reference no: 01.FOI.23.032229

I note you seek access to the following information:

Do you use automated decision process?
Are you going to implement more AI processes?
Will this mean job losses?

Decision

I have today decided to disclose the located information to you in full.

Please find below information pursuant to your request above.

Do you use automated decision process?

No Automated decision making.

Are you going to implement more AI processes?

We are exploring tools with AI capabilities.

Will this mean job losses?

No. Any productivity saving will be used to improve the quality of the service.