Artificial intelligence (AI) training within the organisation & chatbots

Freedom of information request reference no: 01.FOI.23.032281

I note you seek access to the following information:

1. Breakdown of artificial intelligence (AI) training which has taken place within your organisation including the number of attendees and course details e.g. introduction to AI

2. Details of the cost of these courses (if applicable)

3. Are chatbots in use within your organisation? If so, please provide details

Decision

I have today decided to disclose the located information to you in full.

Please find below information pursuant to your request above.

Q1 - Breakdown of artificial intelligence (AI) training which has taken place within your organisation including the number of attendees and course details e.g. introduction to AI

No specific AI training although some tools may contain element of AI such as facial recognition.

Q2 - Details of the cost of these courses (if applicable)

NA

Q3 - Are chatbots in use within your organisation? If so, please provide details:

Yes, only on internal systems and not public facing.