Complaints against Parliamentary and Diplomatic Protection (PaDP) officers from 2020

Freedom of information request reference no: 01.FOI.23.029774

I note you seek access to the following information:

1) How many complaints have been made about Parliamentary and diplomatic protection officers in 2023?
2) Of the 400+ complaints made in 2020, 2021, 2022, 2023 for PdP officers : please categorise what they were all for? For eg: how many for sexual harassment and how many for bullying.
3) How many of of all the above complaints for Pdp officers have been upheld and how many have been dismissed
4) What is the largest number of complaints any one member of the Parliamentary and diplomatic protection has had against them and please date and categorise the complaints
5) For all those in the PdP who have had more than one complaint against them in the last 4 years - please state how many complaints individuals have had when it is more than one.

Redefined on 18/04/2023:
I am seeking data relating to both conduct matters and public complaints.
In regards to Question 3, I am seeking data which includes any 2023 figures, if held.

Decision

I have today decided to disclose the located information to you in full.

Please find below a report pursuant to your request above, which has been extracted from Centurion (the MPS complaints, conduct and discipline system).

The following points should be noted:

• Refer to the Guidance and Definition pages to understand how this data has been collated.
• Data for 2023 has been collated up to 31/03/2023.
• Public complaint data will include complaints officers had in previous Commands prior to transferring to PaDP

In addition, I would like to draw your attention to the following:

Maintaining Public Trust in the MPS

Securing and maintaining the trust of the community is integral to the principle of policing by consent and to continue to do so, the MPS recognises that its staff must act with professionalism and integrity. The MPS treats each occasion when an allegation is made about the conduct of its staff extremely seriously and will fully investigate each incident to determine whether the conduct of that member of staff has breached the standards of professional behaviour. Where the conduct of staff is proven to have fallen below the standards of behaviour expected, the MPS will take robust action to ensure that its staff are held to account and that lessons are learnt from each case. Any instance where the conduct of our staff is alleged to have fallen below the standards of behaviour expected is treated extremely seriously by the MPS.