Data for complaints from January 2020 to November 2023

Freedom of information request reference no: 01.FOI.23.033820

I note you seek access to the following information:

Complaints Data

For years 2020, 21, 22 and year to date 2023

1. How many complaints were made to the MPS?

2. How many of those complaints were upheld by the MPS?

3. How many of those complaints were appealed/reviewed to the IOPC?

4. How many of the complaints appealed or reviewed by the IOPC resulted in the outcome report being overturned, amended or reinvestigation of the complaint.

5. How many of those or subjected to a request for review by MOPAC? How many of the complaints appealed or reviewed by the MOPAC resulted in the outcome report being overturned, amended or reinvestigation of the complaint.

Decision

I have today decided to disclose the located information to you in full.

Please find below information pursuant to your request above.