The Freedom of Information Act was passed on 30 November 2000. It creates a general right of access to all types of recorded information held by most UK public authorities, including us. It also sets out exemptions and places a number of obligations on those public authorities. Find out more below about the Freedom of Information Act, Environmental Information Regulations, our obligations and your rights.

Your rights

Your rights to information under the Freedom of Information Act came into force on 1 January 2005. Subject to certain exemptions, we are required to: 

  • let you know in writing whether we hold information you've requested and provide it if we do
  • respond to you within 20 working days

To browse our published information or make a new Freedom of Information (FOI) request, visit our Request information about us page.

Environmental information

The Environmental Information Regulations 2004 give you the right to access or request environmental information held by us.

‘Environmental information’ covers a wide range of data about the state of London’s natural and urban environment. For example: 

  • the air, water, soil, flora and fauna
  • noise, radiation, waste and emissions
  • land and energy use

It also covers information about the policies, plans and programmes created in response to environmental legislation and how they’re being implemented.

Requesting environmental information is easy. We accept both verbal and written requests, but the best way is to visit our Request information about us page and send us a request online.

Meeting our obligations

The Information Commissioner's Office is responsible for making sure we are compliant with the Freedom of Information Act and promoting best practice. 

Contact the Information Commissioner's Office online or write to:

Information Commissioner's Office
Wycliffe House
Water Lane