Vehicle damages will need to be repaired. The police or DVSA officer may also specify that an annual inspection of the vehicle may need to take place.
Any prohibitions on driver hours must have expired.
You must pay for the removal of the immobilisation device. It costs £80 and you must pay through the GOV.UK Pay platform.
Please note: It is illegal to remove an immobilisation device yourself.
Complaints about vehicle immobilisation
If you want to complain about the immobilisation of a vehicle by the police you can do so by email.
You can also contact us by post.
Commercial Vehicle Unit Merton Traffic Garage 15 Deer Park Road Merton SW19 3YX
This is a mailing address only. Don't come to this office in person. If you do, you won't be seen.
Please note: if you intend to dispute the offence that lead to the vehicle being immobilised, you must still pay the release fee. If your challenge is successful we will arrange for the fee to be refunded.
The charging of an immobilisation fee is a civil matter, which is separate from the prosecution for any motoring offences.
If you've been reported for an offence the police will have issued you with a Fixed Penalty Notice or Roadside Deposit. That notice will have information about how to request a court hearing. You must not attempt to pay any Fixed Penalty Notices or Roadside Deposits via the immobilisation website on this page.