Reporting senior analyst - Met Business Services

Met Business Services (MBS) is a new way for the Met to deliver enabling services to all of our officers and staff. MBS is a front-line focused services organisation that sets our people up to succeed, reduces admin, provides a single source of truth for all HR, finance and commercial data, providing a critical cornerstone to fix our foundations. 

MBS will help every person and supplier working with the Met by: 

• building a modern and efficient industry-standard business services directorate, building and pooling key specialist capabilities, strengthening HR, finance and commercial functions whilst removing functional silos
• designing end-to-end services, building them the needs of the users rather than in functional process silos and seamlessly integrating them regardless of how they are delivered
• providing easy-to-use interfaces and ‘one-touch’ services for end-users that leverage the potential of contemporary technologies like automation and low-code workflows

The role

The purpose of the role is to drive, manage and maintain of reporting and analysis services throughout its lifecycle to enable data-driven decision making and supporting compliance with relevant regulations. By collaborating with cross-functional teams, they will establish reporting best practices and promote a culture of data-driven actions. 

You'll report into the MBS lead by working with the MBS reporting senior analysts to deliver reporting processes and improvements across MBS functions. You will also be working alongside the other data pillars including quality, data management and governance.

Your core responsibilities will include the following, but will not be limited to:

• lead technical design and build of visually compelling dashboards and reports to drive business insight based on stakeholder requirements
• management of gathering reporting needs, gather requirements, and define key performance indicators (KPIs), measures and metrics for reporting solutions and store this critical data centrally
• analyse data within delivered reports to provide pertinent insight for all stakeholders to inform strategic decision-making
• support reporting lead with the execution of a reporting capability that can adjust to dynamically changing business needs and technology enhancements that ensures the reports are continuously relevant and valued by the business. This includes delivery of reporting frameworks and solutions including dashboards, scorecards and automated reports, adhering to required standards 
• lead all reporting and dashboard testing based on a defined strategy to make sure a high level of quality assurance and all requirements are met before reports and dashboards are published
• monitor reporting and dashboard usage and report to the reporting lead and senior MBS leaders on report lifecycle and diagnosis to determine if reports; remain, require change or need to be retired  
• lead the research, design, develop, test, and deploy new reporting features and enhancements
• manage the deliver timely, high quality and insightful outputs, utilising oracle analytics cloud (OAC) to create effective reports relevant to stakeholder requirements
• own the creating of all technical documentation required to support the team. This includes to meta-data and reporting data repository single data set, one version of the truth
• ensure usability and user experience of reporting tools are optimised for maximum impact
• develop and maintain a comprehensive suite of dashboards, reports, analysis  and visualisations, mainly using the enterprise resource planning (ERP) solution, such as Oracle Integration Cloud, but may at times use other tools to complement the analysis (Tableau, Power BI)
• help create and communicate with reporting lead a reporting capability that provides the right data to the right people in the best format to help deliver insights and drive MPS’s ability to make informed and accurate decisions

Additional information

You may in addition be required from time to time to undertake additional duties necessary to meet the needs of the Met. Such duties to be commensurate with the responsibilities and grading of the post.