Technical lead - Counter Terrorism Border Operation Centre (CTBOC) - Counter Terrorism Policing HQ

Counter Terrorism Policing (CTP) performs a critical role, keeping the country safe. As part of the CT Border Operations Centre (CTBOC) you’ll play your part by supporting the Border Digital Team, which carries out vital intelligence work.

As technical lead – a newly created role – your main task will be to support the design, implementation, maintenance and continuous improvement of a Quality Management System (QMS) within CT Border Policing. It’s essential that we meet relevant standards (ISO 17020, ISO 17025, ISO 9001) and work to international benchmarks.  

Day to day, you’ll develop, implement and manage digital forensic workflows for frontline colleagues, following Forensic Science Regulator guidance, ISO Standards and any other relevant legislation. As your colleagues make the most of ever-evolving tech, you’ll deal with document and record control, identify risks and opportunities, and monitor any non-conformances, improvements and corrective actions.

With this remit, you’ll be the professional contact for Border Policing for all technical matters relating to Quality Management Systems. It means working closely with the Operations Support regional quality/accreditation representatives to ensure quality standards are maintained and developed. It also means you’ll be responsible for championing continuous improvement nationally across CTP borders. With your experience of Quality Management, you’ll have the ideal background.

To ensure our plans and projects meet present and future tech needs, you must have experience in Project Delivery and Digital, Data, and Technology (DDaT). We’re also looking for in-depth knowledge of ISO 9001, ISO17025 and ISO17020 and other international standards.

Along with this technical expertise, you’ll have strong communication skills. It’s crucial you can express yourself clearly both in writing and face-to-face. If you can also think strategically, devise strategies to ensure compliance with regulations and manage your time effectively, we’d like to hear from you.

Please note that this role involves some UK travel and is subject to security vetting.

In return for your skills and dedication, you can expect a competitive salary, a Civil Service pension, excellent career development and one of the most rewarding roles around.

Job summary

Counter Terrorism Policing (CTP) performs a critical role, keeping the country safe. As part of the CT Border Operations Centre (CTBOC) you’ll play your part in protecting the UK.

CTBOC provides the national direction and coordination for CT Border Policing across the United Kingdom. As the threat of terrorism changes, so must Counter Terrorism Policing (CTP). To be prepared, we must make the most of technology and use it to protect the public.

In this new role, as our technical lead, you’ll be at the heart of this work, ensuring we make the most of ever-evolving tech. You’ll manage and oversee data-related technology for CT Border Policing. To ensure our plans and projects meet present and future tech needs, you must have experience in Project Delivery and Digital, Data, and Technology (DDaT).

You will lead on the development of national policies and guidance. You will work on a variety of platforms and tools so being a lifelong learner with the ability to quickly learn technical skills are key to your success.

Key activities

You will be required to work across CTBOC and expect to undertake the following range of activities:

• support the design, implementation, maintenance and continuous improvement of a quality management system (QMS) within the CT Border Policing to meet relevant standards (ISO 17020, ISO 17025, ISO 9001)
• develop, implement and manage digital forensic workflows for frontline colleagues, adhering to documented guidance as outlined by the Forensic Science Regulator, ISO Standard and any other relevant legislative requirements
• ensure compliance with other international and regulatory standards; includes technical oversight of operational records/access/equipment/consumables, quality assurance procedures and document review
• act as a professional contact for CT Border Policing on all technical matters relating to Quality Management Systems; working closely with the Operations Support regional quality/accreditation representatives to ensure quality standards are maintained and developed according to industry and regulatory specifications
• work with UK Accreditation Service, British Standards Institute, Forensic Science Regulator, Home Office, and forensic service providers to deliver a QMS
• represent CT Border Policing at national meetings and participate in national debate on matters of quality and accreditation in digital forensics

Vetting

This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.

This post requires British nationality (some dual nationals may be ineligible) and an Enhanced Security Check (eSC)/Developed Vetting (DV)] clearance. 

As the post holder will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process.  Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment. Further details will be provided at the conditional offer stage.

Confidentiality agreement

Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.

Our employee commitments

Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of 'Working to keep people safe from Terrorism'.

Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role may be done in an agile manner. In the first instance, please contact us to discuss how such arrangements could be accommodated where applicable.