Telephony & Storage contracts

Freedom of information request reference no: 01.FOI.22.026236

I note you seek access to the following information:

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools, if so which ones?

2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?

3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer
c. Please confirm your cloud storage provider
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service

Decision

I have today decided to disclose the located information to you in full.

Please find below information pursuant to your request above.

Q1 - Telephony and UC/ Collaboration
Q1a - Please confirm the manufacturer of your telephony system(s) that are currently in place

Cisco and Avaya

Q1b - When is your contract renewal date?

2024 & 2025 respectively

Q1c - Who maintains your telephony system(s)?

BT

Q1d - Do you use Unified Communications or Collaboration tools, if so which ones?

Microsoft 365

Q2 - Microsoft
Q2a - What Microsoft 365 licence do you have across the business e.g. E3, E5

E5

Q2b - Which partner looks after your Microsoft tenant?

Capgemini

Q2c - Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?

Both

Q3 - Storage
Q3a - Does your organisation use on-premise or cloud storage or both?

Both

Q3b - Please confirm the on-premise hardware manufacturer –

Veritas

Q3c - Please confirm your cloud storage provider –

Various - Microsoft, Box, Axon and others.

Q3d - What is your annual spend on cloud storage?

Not accounted for individually. No Information located.

Q3e - How do you back up your data and with who e.g. Backup as a Service.

On-premise backup to LTR (long term retention) disk