1. Overview

Salary: £38,531 to £43,127 plus £2,930 location allowance. You will receive £38,531 the band minimum. Progress to the band maximum of £43,127 will be via incremental progression.

Recruitment code: WCN1365

Location: Central London

Closing date: 11:55pm, 29 March 2018

Making connections. Transforming systems. You'll be part of HR projects that help the country tackle the terrorist threat.

Today, more than ever before, a joined-up Police approach to terrorist threats and attacks is important. Here at the Counter Terrorism Policing ICT function, we ensure the police forces of the UK can work together seamlessly – and we need a Service Transition Officer to make that happen. Join us, and you'll be providing collaboration tools and systems of national importance.

You'll be focused on providing and developing collaboration tools and systems that allow the UK's police forces to prevent, disrupt and prosecute terrorist activities. So take this unique role, and you'll be working with projects, systems and processes of national significance and importance. A key member of our Transition team, you'll be responsible for the transition of new projects services into the Counter Terrorism (CT) Customer Service Centre.

Working with the project teams, the CT Customer Service Centre and external suppliers, you'll plan and oversee transition activities using the approved methodology and approach. It's a chance to shape the set-up of new services and align them to best industry practice. Willing to travel between Central London and Birmingham to get results, you'll also provide support and advice to Release Management to support major releases for existing services. With your input, we'll become a strong service focused on BAU support and service management.

It's likely you'll be a highly respected project manager, skilled in working in an organisation with a growing pipeline of new and innovative products and demands. Marked out by your expertise in ITIL V3, you'll bring hands-on experience of service transition and service management, ideally in the public sector or in a similar public-sector focused environment.