1. Overview

Vehicle Recovery Examination Services (VRES) is a key part of the Met's drive to tackle vehicle crime on the streets of London working in partnership with a number of external agencies and Met contractors to remove, recover, restore and dispose of vehicles that are involved in collisions, those involved in serious and organised crime that require forensic examinations or those that are seized under police powers for no insurance or unlicensed. We support frontline policing and operate24/7, 365 days of the year , we have our own unique in house policing team and a command and control team.

We operate out of two forensic compounds, Perivale and Charlton. Processing over 40,000 vehicles, we deal with everything, from two wheel bikes all the way up to and including HGV's. Our staff work both inside and outside in all types of weather conditions using a number of varied ancillary vehicle moving equipment. Our work has a direct impact upon the service the Met delivers Londoners and it is vital we are able to continue to deliver this service to meet current and future demands.

We are looking for great people to join our team as pound officers (POs). You do not need to have done this type of work before; instead life skills are more important than specific qualifications or working experience. You will need to have good communication skills, sound record keeping, common sense and resilience. Above all, you will have the desire and drive to support the fight against crime and to provide a service to the people of London.

With the ever-increasing volume of vehicles processed through our pounds each day, the importance of these roles can never be underestimated.

The role of a pound officer

POs play a vital role in the smooth running of our forensic compounds. Processing all vehicles that enter the sites, working with our recovery partners ensuring where applicable forensic opportunities are not lost, that health and safety procedures are correctly followed and the correct documentation has been completed. Dealing with members of the public, face to face on the telephone or by email. Interacting with both victims of crime and those that have had their vehicles seized for breaches of the Road Traffic Act. Every interaction leaves a lasting impression, for most victims of crime this is their first experience dealing with the police, it is vital they receive a first class service and it is through the PO role we deliver this.

No two days are the same, but on an average day you can expect to:

  • Receive and process incoming vehicles
  • Internal vehicle movements by driving or using specialist equipment
  • Administrative duties using bespoke software and other Met corporate systems
  • Answering telephone calls, responding to voicemails and emails
  • Serving members of the public and cash handling in a secure front counter environment
  • Processing vehicles post forensic and mechanical examinations
  • Processing vehicle for disposal

You will work as part of a team, under the supervision of a number of pound managers. You will give each other support, and work as a family to ensure the smooth running of the compound. When the going gets particularly tough, you'll appreciate the team camaraderie that makes working in this environment so unique.

Being a PO is not easy, but if you can do all of the above and still shrug off your experiences at the end of the day, you will be rewarded with an immensely satisfying job that's never dull, as well as the opportunity to make a real difference to the community and London itself.

Do you have a say in where and when you work?

We operate 24/7, 365 days of the year, although we do operate with reduced staffing levels on public holidays, so you will work to a shift pattern. We work to a four days on and four days off pattern, where you will work 12-hour shifts. The typical shift pattern looks as follows:

Week Mon Tue Wed Thu Fri Sat Sun
1 R R R R E E E
2 E R R R R N N
3 N N R R R R L
4 L L L R R R R
5 M M M M R R R
6 R L L L L R R
7 R R M M M M R
8 R R R L L L L
9 R R R R E E E

E = Early Shift (Charlton 0630-1800hrs) (Perivale 0700-1845hrs)
M = Middle Shift (Charlton 1100-2300hrs) (Perivale 1100-2245hrs)
L = Late Shift (Charlton 1245-0030hrs) (Perivale 1245-0030hrs)
N = Night Shift (Charlton 1900-0630hrs) (Perivale 2000-0745hrs)
R = Rest Day

Working a shift pattern does attract payment of a shift disturbance allowance. We'll talk to you about this more throughout the recruitment process.

We have vacancies at both Perivale and Charlton compounds. During the recruitment process, you will be asked some preference information around where you'd like to be posted to help inform our decision making.