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Closing date: 11:55pm, 10 April 2023
Number of vacancies: 32
Salary: £28,511 to £30,504, plus £1,721 location allowance and an additional shift allowance, which will vary by location.
Recruitment code: Oleeo 13915
Location: Across London
As a public access officer, you’ll be at the forefront of our efforts to be the most trusted service in the world. You’ll be serving London directly by dealing with enquiries at the front counter of your police station, supporting victims of crime and promoting local meetings to assist your local community.
It’s a varied role with many interesting aspects. One day you might be assisting a victim of crime. The next day, you may be taking victim statements for minor crime reports or missing persons, and aiming to achieve the best outcomes in the pursuit of justice. Ultimately, you’ll be helping both the public and our officers whenever you can from our front desk.
To be successful as a public access officer, we’ll need you to build trust with your station’s local community. Full training will be provided and we don’t ask for any specific qualifications. We’ll need you to be open, friendly and comfortable with interacting with the public and assisting with their enquiries.
Given the nature of the role of public access officer, all applicants must have the right level of physical fitness and mobility. We don’t expect you to be of Olympic athlete standard but will expect all of our public access officers to successfully complete our mandatory training, which will include a two day Public and Personal Safety Foundation Course and two days of Emergency Life Support (ELS) training.
This does mean candidates must be fit and mobile enough to pass. Examples of what we need from you include:
There will be an initial training course and there is a contractual obligation to pass this initial course but we’re a very supportive organisation and you will be given all the support you need to succeed.
Successful candidates will be required to work a shift pattern. The shift pattern will vary depending upon the place of work. Shift allowance will be paid. Again, the allowance will vary according to the hours you work. Shift allowance is paid in addition to basic salary and is typically between 12.5% to 20% of salary.
We currently have vacancies in the following locations. If you are successful, we will endeavour to offer you your top choices.
Please note that these locations are subject to change.