Programme manager

Do you have the expertise, vision and leadership qualities we need to shape and drive change and help keep Londoners safe? This is an exciting time to be working for the Transformation Directorate as we support the Met to adapt and respond to the ever-changing needs of policing our capital city. We are looking for high quality individuals to deliver a range of change and transformation programmes, working with colleagues across the directorate and beyond.

Key responsibilities

• champion and implement effective programme delivery, supporting the vision to attain a world class transformation function
• manage communication and engagement with programme stakeholders, developing and maintaining strategic relationships and working in partnership to resolve problems to benefit operational policing and the Met
• provide overall direction and leadership for the programme and project delivery teams in scope of the role
• build and sustain capacity and capability within the programme and project teams to deliver the programme
• manage programme team resources, ensuring they are tasked effectively to deliver programme outcomes
• ensure delivery of programme and project outcomes and benefits
• lead the programme, including set-up, management and delivery, ensuring that the programme delivers and meets all TD processes, standards and reporting requirements
• deputise for the SRO of the programme where required, with authority to make delegated decisions, and be the key contact for the programme for senior stakeholders
• co-ordinate projects and their interdependencies
• identify, manage and resolve risks, track and manage costs and benefits, provide reports as required, and ensure all outputs meet professional standards set by the portfolio office
• describe the purpose and intended outcomes of the programme to a wide variety of stakeholders ensuring that key messages are understood and recognised
• own the programme business case
• monitor programme cost and financial requirements and ensure compliance with schemes of delegation
• develop solutions as necessary to ensure programme outcomes and key benefits are delivered. This may range from workshops, meetings and the production of key artefacts
• manage dependencies to and from and to the programme
• work with colleagues in business change to ensure operational effectiveness is not impacted and the programme outcomes are delivered

Communications and working relationships

The programme manager develops and maintains strategic relationships with:

• senior leaders in the Met, principally the SRO for their programme, to provide meaningful insights, challenge to inform strategic decision making, and act in the SRO’s place as needed
• enabling functions related to their programme, which may include digital policing, finance, operational command units, basic command units, to problem-solve, integrate and collaborate to the benefit of operational policing and the wider Met
• partners to the Met where relevant to their programme to influence and understand changes in strategic direction or trends
• head of programme delivery to support them in building the capability and capacity of the programme manager pool, project managers and assistant project mangers

The programme manager works closely day-to-day with their peers on other programmes where there is a need for integrated and collaborative working, to problem solve to the benefit of operational policing and the wider Met.

The programme manager leads and manages:

• contractors within their area to meet changing resource requirements across the programmes and portfolio, ensuring quality of output and value for money
• teams working on the programme and all the projects within it, including the project managers, to:
  • provide quality outputs to time, quality and cost, that enable programmes to achieve their outcomes
  • ensure that all staff on their programmes and projects develop their expertise to a world-class standard
  • allocate and prioritise programme resources to the overall benefit of the portfolio