Internal communication manager

The Directorate of Media and Communications (DMC) is the Metropolitan Police Service in-house communication function and is arguably one of the busiest and exciting communication teams in London.

The department operates around the clock to deliver impactful communications that help to keep people safe, keep over 40,000 police officers and staff informed; and deliver the Met’s vision to make London the safest global city.

We are looking for brilliant internal communication managers to join our internal team and help deliver the Met’s most important work to-date. The Met and its people have an abundance of fascinating stories to tell and incredible content to showcase through our established internal channels.

This is a fantastic opportunity to join our award-winning team and help to tell those stories. In return you will receive a generous package of benefits and have access to ongoing professional development. You will also join the Government Communication Service (GCS) and the Public Relations and Communicators Association (PRCA).

The role

• to plan, manage, deliver, and evaluate communications activity in delivery of the DMC communication strategy, working with the leads in the business groups, Transformation Directorate programme teams, internal communication business partners, and channels team
• to take the lead on a small number of major campaigns during the year, from its genesis – brief taking, campaign development and planning, delivery and evaluation
• oversee the delivery of smaller tactical campaigns and communications
• ensuring content and messaging is clear and reaches target audiences internally
• work closely with other colleagues in DMC to ensure that strategies and plans are integrated

Responsibilities

• develop, deliver and evaluate coherent and effective communications that engage the Met’s officers and staff
• developing messaging, content and products for campaigns
• communications activity will include developing content in house and occasionally liaising with agencies, devising creative briefs, managing design and production within budget, and always ensuring quality and value for money
• use creative thinking to source and/or develop images, infographics, video, and other products as required, and ensure all assets such as images, video, audio are managed appropriately
• develop and maintain effective relationships with a range of stakeholders to support delivery of communications, working collaboratively within own team and across the organisation
• monitor own and colleagues’ work against plans and milestones and act promptly to ensure activity stays on track and outcomes are delivered
• be responsible for the evaluation, measurement and monitoring of campaigns /activity, keeping stakeholders informed of progress and impact, and use this information to drive continual improvement and development
• understand and ensure the Met’s brand, digital and editorial standards and guidelines and communication standards are adhered to
• take ownership for the evaluation of strategies, plans, campaigns and content
• seek external insight / research / best practice and new ideas and contribute to the development of communications practices and processes and continual improvement
• manage other communications tasks and projects as required.

Additional information 

As part of this role you may be expected to participate in an out-of-hours on-call rota.

Confidentiality agreement

Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.