1. Overview

Closing date: 11:59pm, 14 May 2021
Salary: Competitive based on experience, plus benefits (Internal candidates, please see how to apply for further information)
Location: London (with flexible remote working)

Lead the Met’s Media and Communications team.


When it comes to making an impact, few roles offer the opportunities you’ll find at the Met. As Director of Communications, you’ll make a difference to the biggest police service in the UK – and to the way it polices London. You’ll help set our communications strategy, support critical change, work closely with operational teams and even make us a more advanced, networked organisation. Thanks to you, we’ll create a better, more effective Met.

Reporting to the Chief of Corporate Services and as a highly visible contributor across the organisation, you will advise the Commissioner and the Executive team on media handling, internal communication and engagement, marketing and digital communication with colleagues, multiple stakeholders and the public. You will lead a first-class team and inspire them to be the best they can be. Working closely with colleagues across the organisation, you will be a go-to advisor on all communications issues and strive to provide excellence, as well as drive communications best practice across the Met Police.

Within this role, you will provide strategic advice on reputational matters, manage issues affecting the Met and identify threats and opportunities on the horizon. This role will ensure the Met communication function is prepared for critical incidents and crises across all platforms and audiences and responds effectively in line with the Met’s responsibility to protect life and keep the public safe. You will need to be comfortable making key decisions in a high-profile organisation, and you’ll have a good grasp of how the Met is governed by the Mayor’s Office for Policing & Crime (MOPAC).

The successful post holder will be able to demonstrate a strong affinity with the Met’s values of courage & compassion, professionalism and integrity and show an ability to maintain those values at times of great pressure.

Key skills, knowledge and expertise

  • An experienced communications leader with a proven track record at senior levels of successfully leading large teams, in a similar or relevant complex organisation in the private, public or not for profit sectors.
  • Experience of leading a successful communications function incorporating – media relations, internal communications and engagement, marketing and digital and social channels.
  • A track record for managing reputational risks in a high-profile organisation under significant public and media scrutiny is essential, as is significant experience of working with national media.
  • Experience of working with senior stakeholders in Whitehall, Parliament and industry around contentious issues is essential.
  • An understanding of the governance of the Met by the Mayor’s Office for Policing and Crime, the wider accountability to central government and the political context for policing London, is desirable.

Key results and objectives

  • Develop and execute a media and communications strategy that maximises the value of communications in helping the Met to achieve its objectives.
  • Plan and direct communication activity using the media and digital channels to mobilise the public to combat crime and keep people safe – from prevention to detection – and demonstrating the Met tackles what matters most to communities.
  • Develop and run integrated campaigns based on up-to-date data and insight on key audiences externally and internally.
  • Maintain strong contacts with external communication teams in government, the Mayor’s Office and national policing to allow effective cooperation during critical incidents, a clear understanding of the Met’s position on issues and the Commissioner’s vision for the organisation.