Closing date: 11:55pm, 16 December 2022 Salary: £32,194 to £34,452 plus a location allowance of £1,721. You will receive £32,194, which is the band minimum. Progress to the band maximum of £34,452 will be via incremental progression. Recruitment code: Oleeo 13342 Location: Birmingham
To keep the country safe, Counter Terrorism Policing (CTP) requires high-performing tech. As an ICT configuration analyst, you’ll manage asset and configuration management databases, supporting the whole CTP network. It’s an opportunity to use your expertise for good every day. Join us, and make the most of your skills.
Your task will be to provide expert asset and configuration analytical support for CTP. The main contact for asset and configuration, you’ll report to the national cryptographic and configuration manager, and work as part of a small but dedicated team.
Day to day, you’ll maintain relevant databases, manage user licence records for multiple SaaS platforms, conduct site audits, and create validation reports for senior leaders and external partners. In short, you’ll tackle all aspects of asset and configuration management, including both hardware and software.
Who you'll be
To make the grade, you’ll need a proven track record in a similar role. We’re looking for experience in asset and CMDB (configuration management database) management, gained within an ITSM framework lead environment. With this background, you’ll know all about data comparison, service management processes, and use of Service Now. An organised and analytical team worker, you work with others and express yourself well.
Besides the rewarding nature of the job itself, a competitive salary and a civil service pension, you'll also benefit from excellent career and professional development. If you’re looking to progress, this is an outstanding opportunity.
This role will report to the national cryptographic and configuration manager, providing expert asset and configuration analytical support to the CTPHQ and wider CT policing network. You will work as part of a small team and manage and maintain the asset and configuration management databases. The role will include all aspects of asset and configuration management including both hardware and software. To be successful in this role you will have had at least two years’ experience of working within an asset and configuration role with a proven track record within that environment.
Your responsibilities will be:
provide primary interface to the national CT and DE network with regard to asset and configuration management
active management and maintenance of the CMDB in Service Now (SNow) and the creation and maintenance of all types of configuration items
management and provision of user licence records for multiple Software as a Service (SaaS) platforms
creation of validation reports based upon CMDB data using SNow to both internal senior management and external partners and stakeholders
conduct site audits where required to check the validity of existing records to ensure the integrity of the database
maintenance and audit of supported site records
routine management and fulfilment of incident, service and change requests
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.
Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) or Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.
Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Our employee commitments
Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.
Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in local policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.
Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, and including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).
Counter Terrorism Policing recruitment is open to all, but we are keen to positively support those who are younger in service to join into our specialist environment.
Applications will not be accepted from anyone who has applied for this post/role within the last six months and has been unsuccessful at any stage of the recruitment process.