Information notice

We will continue to accept attendance for pre-booked appointments under our previous system up to and including 30 April 2021. Registration or appointment attendance under our previous booking system will not be accepted from 4 May 2021.

Customers should attend their appointment as normal, on time and with the correct documents. All attendees will be checked against our booking list upon arrival – please make sure you bring your passport. If you have an appointment booked under our previous booking system for attendance between 4 May 2021 and 16 August 2021, you should regard your appointment as being cancelled. You will need to access our new online portal to create an account and book a new appointment.

OVRO continues to maintain a high level of Covid-19 compliancy and safety standards which include social distancing within our public and staff areas.

Hand sanitisers and wipes are available upon arrival and face coverings must be worn during attendance.