The Overseas Visitors Records Office (OVRO) is the place to visit in London if you live in London and have been required to register with the police - an essential part of many foreign nationals’ visa conditions.
Important information - please read
Temporary process to manage high demand
To avoid overcrowding and help people to be seen more quickly we've put the following process in place as we continue to experience a higher than normal number of people visiting our office:
- Admission slips – in order to register or report an update to your existing Police Registration Certificate (PRC), you will need to attend our office to collect an admission slip. The slip guarantees you entry to our office at a later date and are only issued to the customer requiring registration or an update during our opening times and not to friends or family. Appointments cannot be booked online.
Festive Holiday closure dates:
We will be closed for the festive holidays from Monday 25 December 2017 to Monday 1 January 2018. We will re-open at 9:00am on Tuesday 2 January 2018.
Our address is
323 Borough High Street
Our telephone number is 0207 230 1208
Monday - 9:00am to 4:00pm
Tuesday - 9:00am to 4:00pm
Wednesday - 9:00am to 4:00pm
Thursday - closed
Friday - 9:00am to 4:00pm
Saturday and Sunday - closed
UK Public and Bank Holidays - closed
Occasionally we have to close early at short notice. We sincerely apologise if this has been the case on the day of your visit.
Borough Tube Station is the nearest London Underground station and is served by the Northern Line, Bank branch.
London bus routes are 35, 40, 133, 343.
There is no on-site parking available.
When to attend
You must visit the OVRO to register and collect your Police Registration Certificate (PRC) within seven days of arriving in London. This is important, as failing to do so could lead to a £5000 fine, a prison sentence, recommendation of deportation or a 10-year ban on entering the UK.
Unsure if you need to register? Read our advice for first time visitors.
What to expect
Waiting times at the OVRO can vary dramatically, depending on the time of year. Generally our busiest time of day is 12-2pm. If you can only visit us during lunch time, please be advised that you may be required to wait longer than usual. If it is possible for you visit outside of these hours, we recommend you do so.
Admission slips are handed out during our busier times so everyone can be seen in the fair order of their arrival.
In the event that the office becomes too busy, we may close before 4pm. If you have attended the OVRO but have been unable to be seen, you may be given an admission slip which will show your appointment booking. Our busiest months are September to November.
A typical registration lasts around 15 minutes. We will scan your Registration Pro Forma and record:
your full name
your marital status
your date and country of birth
your address in the UK
the address of the last place you lived outside the UK
the date and place you arrived in the UK
your passport details
your visa requirements, including how long you can stay
if you’re a student or working
Once we’ve checked your documents we will register you and issue you with a Police Registration Certificate on the same day.
Please see our full checklist of what to bring with you when you visit the OVRO.
A portable ramp and assistance bell are available for wheelchair users.
There are no toilets or baby changing facilities inside.
There are no printing, copying or photo booth facilities at OVRO.
In the interest of health and saftey, no pets are allowed with the exception of guide dogs.
It is a criminal offence in the UK to carry guns, knives, CS gas, offensive weapons and classified drugs such as cannabis, marijuana or hashish.
If you’re found carrying any of the above items at the Overseas Visitors Records Office you could face criminal charges.