Our first priority is to protect you and any children you have. If the situation is an emergency an officer will attend and, if proportionate, necessary and lawful to do so, arrest the perpetrator, and take action to protect you from further harm - giving you time to think.

Report it

If you are a victim of domestic abuse, or know someone who is, and there is an emergency that is ongoing or life is in danger, dial 999.

If you have been the victim of domestic abuse, or are concerned for someone who is, you can report this in the safety of your local police station. If you require a translator, we can provide someone initially by phone and later in person.

In non-emergency cases and for general advice, please call 101.

How the Met can help straight away

Our officers will ensure that you are dealt with respectfully and spoken to away from the person responsible for the abuse. If you have been physically injured, it’s important that your injuries are examined by a doctor. We will arrange medical care if necessary.

Staying in touch

We will stay in contact with you and see you through the whole investigation. Our aim is to contact you within 24 hours of you reporting the offence to let you know what’s happening. We will also give you a dedicated phone number, so you can call us directly to find out how your case is going or talk about anything that might be worrying you.

In many cases, victims of domestic abuse require temporary or longer-term housing alternatives. It may be that you require an injunction to prevent the perpetrator approaching you, or perhaps need counselling or support. We work alongside highly trained non-police advisors who can assist with aftercare for you and your family.

Additionally, if you need to attend court for any reason there are support services available so that you do not feel overwhelmed or alienated by the legal process.

Please see our Contact us page and scroll down to ‘visit us’ where you can search for your nearest police station. Many of our police stations are open 24 hours a day.