Reporting crime
Emergencies
In an emergency you should phone 999. You should use this service to contact police in situation
Reporting Bus Crime in South East London
The Safer Transport Command (formerly Transport Operational Command Unit), in partnership with Transport for London, has now finished its pilot reporting system for members of the public to make our Reassurance Teams aware of incidents of anti-social behaviour, bullying on buses and criminal damage to buses has now come to an end.
From now on should you wish to contact a your Safer Transport Team about any issues relating to bus crime or anti-social behaviour you can do so by email:
Always dial 999 in an emergency when you need an immediate response - if a crime is happening now or if anyone is in immediate danger. For non-emergencies dial 101.
Alternatively, you can report a crime online: https://online.met.police.uk/
If you wish to speak anonymously to someone, other than the police, call CRIMESTOPPERS, an independent charity on 0800 555 111.
When reporting bus crime always give your Oyster card number to the reporting officer.
Deaf and deafened people using a Textphone (minicom) should dial 18000 in an emergency. Please use the 18001 TextDirect prefix for non-emergency calls. Typetalk can be contacted on 08007311888 or visit http://www.typetalk.org.
More information about when to call 999.
Non-emergency contact number
If you wish to contact the Metropolitan Police Service and it is not an emergency please call 101.
If you are deaf or have speech impairment you can use a textphone to call us. Dial 18000 in an emergency, or 18001 101 if your call is not an emergency.
You can call it any time, 24 hours a day, 7 days a week. Local call charges apply on BT lines. Mobiles and other networks may vary. If you need to call us from outside of the UK, you can call us on +44 207 230 1212.
More information about the non-emergency contact number.
Online reporting
Certain categories of crime committed in the Greater London area can now be reported over the internet, as long as an urgent response is not required.
Local police stations
In non-emergency situations you should usually contact the local police in the area where the crime has occurred – either by phone or by going to the nearest police station with a front office open to the public.
- Call 101 if you need to speak to your local police
- Police station addresses and opening times
Crimestoppers
Crimestoppers is an independent UK-wide charity working to stop crime. If you have information about any crime you would prefer to offer in confidence and anonymously, call free on 0800 555 111.