Police Community Support Officers

PCSO Roles

PCSO speaking to a florist

Safer Neighbourhoods PCSO

  • Visible, accessible and familiar uniformed presence
  • Community engagement
  • Gathering criminal intelligence
  • Local Problem Solving
  • Addressing youth disorder
  • Tackling low-level anti-social behaviour


Safer Transport PCSO

  • Visible, accessible and familiar uniformed presence across
    the transport network
  • Community engagement at transport links
  • Gathering criminal intelligence
  • Engage with communities through regular contact with the public and staff on the transport system
  • Effective and appropriate action to reduce anti-social behaviour and deal with offenders
Safer Neighbourhood officers advising on car safety


Traffic PCSO

  • Visible, accessible and familiar uniformed presence
  • Gathering criminal intelligence
  • Maintaining a free flow of traffic on red and priority bus routes
  • Assisting in traffic and pedestrian control
  • Issuing of fixed penalty notices and parking tickets


Counter Terrorism PCSO

  • Visible, accessible and familiar uniformed presence
  • Community engagement
  • Gathering criminal intelligence
  • Provide security patrols at postcard sites across London
  • Directed operations utilising counter terrorism powers

Parks PCSOs


Royal Parks PCSO

  • Visible, accessible and familiar uniformed presence
  • Maintain safe and secure open spaces in the Royal Parks
  • Gathering criminal intelligence
  • Reduce crime, disorder and anti-social behaviour
  • Identify and respond to local priorities utilising problem solving techniques



Aviation Security PCSO

  • Visible, accessible and familiar uniformed presence
  • Provide security patrols at London’s airports (Heathrow & London City)
  • Local Problem Solving and targeting of persistent offenders
  • Gathering criminal intelligence
  • Supporting police officer colleagues non-confrontational roles

Station PCSO


Station PCSO

  • Visible, accessible and familiar uniformed presence
  • Dealing with enquires from members of the public
  • Recording allegations of crime
  • A minimum of two days a month on directed community patrols
  • Providing operational resilience at times of greatest need


Victim PCSO

  • Visible, accessible and familiar uniformed presence
  • Updating victims of crime about progress of investigations
  • Providing information on additional support services and explain judicial process
  • A minimum of six days a month on directed community patrols
  • Providing operational resilience at times of greatest need
  • Deliver victim and witness support briefings at Ward meetings
Safer Schools PCSO


Safer Schools PCSO

  • Responsibility for a particular school or schools
  • Working with educational personnel in partnership to solve problems within the school
  • Visible and reassuring patrols in the immediate locality/community around the school
  • Gathering criminal intelligence
  • Use of restorative justice to deal with incidents involving students

PCSO