Your feedback

Welcome to Your feedback, your opportunity to give the Met feedback on a range of topics.

The Met care about what Londoners think and your views are important to us.

Would you like to pass on a suggestion or compliment us on our service? This page will help you find the right person to contact, so that your query can be dealt with efficiently.

Please note, this service is not to be used in the case of an emergency. If you need urgent police assistance, please dial 999.

Download the Met's Quality of Service Commitment leaflet and read about the minimum standards of service you should expect whenever you contact us.

• Quality of Service Commitment leaflet [ PDF 61KB]

What would you like to do?

• I would like to thank the Met - Complete our online form
• I would like to make a general enquiry - Send us your general enquiry
• I would like to make a complaint - Make a complaint online
  
  If you would rather write to us with details of your public complaint about a police officer or member of police staff then please do so by writing to:
  
  
  DPS Customer Service Team
  22nd Floor
  Empress State Building
  Lillie Road
  London
  SW6 1TR
  You can also telephone the DPS Customer Service Team with details of your public complaint on : 020 8785 8666
  Minicom or the Textrelay no: 18001 is available for deaf and hard of hearing people.