Write to us
This section provides information on how you can write to the Metropolitan Police Service when it is not an emergency.
General enquiries
Metropolitan Police Service
New Scotland Yard
Broadway
London
SW1H 0BG
Non-urgent telephone enquiries: 101. Calls to and from the MPS may be recorded for policing purposes.
- General enquiry online form - Do not use this feedback form to report crime or for when an urgent police response is required. Always dial 999 in an emergency.
Compliments or Complaints
The Met care about what Londoners think and your views are important to us.
If you would rather write to us with details of your public complaint about a police officer or member of police staff then please do so by writing to:
DPS Customer Service Team
22nd Floor
Empress State Building
Lillie Road
London
SW6 1TR